Whether you are a rider with a question about a trip, a driver who needs a hand with your account, or someone who wants to work with us — email us and a real person will reply. We aim to answer every message within 24 hours.
Include your registered mobile number, and the date of the ride if your question is about a trip — it helps us find your account straight away.
Fill in the form and we will get back to you by email, or write to us directly at support@tryollo.com.
support@tryollo.com
+44 744 139 6306
Suite G04, London, WC2A 1HR, United Kingdom
OLLO DRIVE LTD is registered in England and Wales, Company No. 17159161.
Tell us which of these your message is about and we will route it to the right team.
Questions about a trip, a fare, a payment, a lost item or your rider account. Email us with your registered mobile number and the date of the ride.
Help with signing up, document verification, earnings, commission or going online. Ollo drivers can also raise a ticket from inside the driver app.
If something went wrong on a ride, tell us as soon as you can. In an emergency, always contact the local emergency services first, then let us know.
Requests to access, export or delete your data. See our privacy policy or the account deletion page.