1. Information We Collect
1.1 Personal Information
To provide our services, Ollo collects personal information when you register an account, including:
● Full name, email, and mobile number.
● Profile picture and gender.
● Address and other contact details.
● Payment details for processing transactions.
1.2 Location Information
The app uses GPS to collect real-time location data to provide accurate ride details, including your current location when requesting rides and your destination.
1.3 Ride Information
We also collect information regarding your rides, including trip details (pickup and drop-off locations, vehicle choice, fare amount, etc.) to process ride requests and payments.
2. How We Use Your Information
2.1 Providing Services
Your personal and ride information is used to facilitate the booking, confirmation, and completion of your rides. We use your location to calculate fares and provide accurate routing.
2.2 Account Management
We use your information to manage your account, process your payments, send receipts, and notify you about ride updates, scheduled rides, and other essential features.
2.3 Improving Services
We use your data for improving our app’s performance, user experience, and providing personalized offers or promotions that match your preferences.
3. Data Sharing and Disclosure
3.1 Sharing with
For the purpose of providing rides, your location, trip details, and contact information may be shared with the driver handling your ride request. Drivers are also required to protect your privacy and use this information only for the ride.
3.2 Service Providers
We may share your information with third-party service providers who assist with payment processing, customer support, or technical infrastructure.
3.3 Legal Obligations
We may disclose your information if required by law or to protect the rights, property, or safety of Ollo, our users, or the public.
4. Data Security
We implement industry-standard security measures, including encryption, to protect your data during transmission and storage. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
5.1 Access to Information
You have the right to access, update, or delete your personal data held by Ollo. You may request a copy of your data at any time.
5.2 Data Deletion
You can delete your account and all associated data by contacting our customer support. Please note that deleting your account may impact your ability to use the app.
By using the Ollo user application, you acknowledge that you have read, understood, and agreed to the above Privacy Policy.